How to shop at SHEIN and receive your orders in Venezuela

Through our services, it is possible to shop at SHEIN and ship your clothing orders to Venezuela safely and quickly. To make your experience the best of all, we offer you a brief advice on how to place orders in SHEIN and receive them in Venezuela.

What is SHEIN?

SHEIN is an e-commerce company specialized in the textile industry where you will find an extensive catalog of clothing (women’s, men’s and children’s), lingerie, shoes, handbags, accessories, electronics, beauty products and other fashion-related items at affordable prices.

How to shop at SHEIN?

To shop at SHEIN from Venezuela you must follow these steps:

1. Go to https://us.shein.com/ or download the app.
2. Create your account with your email address.
3. Add your favorite clothes to the cart and select the size, color and quantity.
4. Check your shopping cart to make sure all items selected are correct.
5. Complete the shipping and billing information. 
6. Fill in your payment information and click “continue” to complete your purchase.

How to ship your SHEIN orders to Venezuela?

Thanks to our locker service (free of charge), it is possible to buy in SHEIN from Venezuela and receive your packages coming from China (or any other country) in our warehouse in the United States.

Once the shipment is received at our facilities, we will carry out the corresponding process to transport your orders to any of our active destinations in Venezuela. 

How does the locker service work?

Through our locker service, we will process, repack (if necessary), quote and transport your orders to Venezuela by the mode of your preference (air or ocean).

To receive your orders in our warehouse, you must follow the following steps: 

1. Register in our mailbox to receive the personalized code that you will use to identify your packages.
2. At the time of purchase, enter:
   • First and Last Name
   • Locker Code (recommended)
   • Address: 7490 NW 54TH street, Miami, FL.
   • Phone: 7866501554
   • ZIP code: 33166-4811
3. Once you have made your purchase, you must pre-alert your orders to our email customerservice@tealca.us attaching your name, your locker code and the tracking numbers that will be received in our warehouse.
4. When you receive your orders in the warehouse, you must make the repackaging or quotation request to our email customerservice@tealca.us, indicating also the recipient’s data and the repackaging conditions.
5. Once your request is processed, you will receive the quotation for both modes (air or sea) to proceed to make the corresponding payment, and that’s it!

How can I pay for my order on SHEIN?

The electronic platform receives payments through: 

• International Credit Card.
• International Debit Card.
• Paypal. 
• OXXO.

How much does shipping to the United States cost?

Depending on the type of shipping selected:

• Standard shipping is $3.99.
• Express shipping is $12.90. 
• Standard shipping is free on orders over $49. (see conditions for free shipping at SHEIN).

How to get free clothing at SHEIN?

SHEIN sets up free shipping randomly on Sundays to everyone who places an order through the app.

What is the delivery time in the United States?

Your orders can be received in our U.S. warehouse within 10 to 15 business days. However, this timeframe varies depending on SHEIN’s logistics processes and the shipping method selected at the time of your purchase (standard or express).

What is the delivery time in Venezuela?

Depending on the shipping method, the delivery time is approximately 7 to 15 days (by air) or 3 to 5 weeks (by sea).

If you are thinking of buying trendy clothes, your favorite garments or your favorite accessories at SHEIN or any other online store, register here to open your locker for free and receive your orders to ship them to Venezuela. 

Also, we recommend you to sign up for the SHEIN newsletter to receive more information about new trends, featured items, discount clothing, discount coupons for your purchases and information about the Shein Free Trial Center sweepstakes.

For any other advice on how to shop at Shein from Venezuela, please contact us at:

• Email: customerservice@tealca.us
• Phone: +1 786 574 28 43
• Instagram: @tealcamiami

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